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Support Services

Interneer is dedicated to providing the best customer services possible. We offer a number of support service packages to our customers. Interneer’s support services center is located in Los Angeles, California, not off shore.  There’s a package for everyone.  You can select one or create your own. 

We always provide online support, our help feature is available 24/7 and answers most common questions. 

Silver Customer Support


 
 

Customer Care Support Details

Maximum hours per month support:

5 hours

Days of support:

Monday through Friday

Daily hours of support:

9AM to 5PM

Administration Services:
Ongoing platform maintenance:
New function updates:
Ongoing application maintenance:
New feature updates:

Included
Included
Included
Included
Included

 
 

 

Silver Plus Support


 
 

Customer Care Support Details

Maximum hours per month support:

10 hours

Days of support:

Monday through Friday

Daily hours of support:

9AM to 5PM

Emergency pager service:

6AM to 9AM and 5PM to 10PM

Administration Services:
Ongoing platform maintenance:
New function updates:
Ongoing application maintenance:
New feature updates:

Included
Included
Included
Included
Included

 
 


Interneer does not provide support for any hardware or software products.

Customers also have direct access to Interneer’s forum where other customers, employees, and developers are exchanging knowledge.

Click here to access Interneer’s Forum





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